Shipping Policy

Last Updated: September 9, 2026

At ShopWithPurity, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

Free Shipping

Enjoy FREE SHIPPING on eligible orders within the United States.

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or U.S. holidays will begin processing on the next business day.

During busy periods, holidays, sales events, or product launches, processing may take slightly longer than usual.

Shipping & Delivery Times

After your order has been processed and shipped, estimated delivery times are:

Standard Shipping: 3–7 business days

Please note that delivery estimates are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances outside our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to become active after your order has been shipped.

If you do not receive tracking information or your tracking has not updated for several business days, please contact our customer support team.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice an incorrect address after placing your order, please contact us as soon as possible. We will do our best to update the address before the order ships.

Once an order has shipped, we may not be able to change the shipping address.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.

For packages that appear to be lost or significantly delayed, please contact us and we will work with you to determine the appropriate next steps.

ShopWithPurity is not responsible for packages that are confirmed as delivered to the address provided at checkout.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible with:

• Your order number

• Photos of the damaged product

• Photos of the shipping package

• A brief description of the damage

We will review the situation and work with you on an appropriate resolution.

Shipping Delays

While we work hard to deliver orders on time, delays can occasionally occur because of circumstances outside our control, including severe weather, carrier disruptions, holidays, incorrect addresses, or other unforeseen events.

We appreciate your patience and understanding in these situations.

Changes or Cancellations

If you need to change or cancel your order, please contact us as soon as possible after placing your order.

We cannot guarantee that changes or cancellations can be made once an order has entered processing or has been shipped.

International Shipping

At this time, our primary shipping market is the United States.

If international shipping becomes available, shipping costs, delivery estimates, customs duties, taxes, and other applicable charges will be communicated at checkout or through our shipping information.

Customers may be responsible for customs duties, taxes, or other import charges where applicable.